Effortless Access for a One-of-a-Kind Waterfront Stay
November 11, 2025
The Challenge

Located on the picturesque waterfront in the heart of Wilmington, North Carolina, The Cove offers 35 custom-designed luxury houseboats for short-term stays. Their floating villas combine modern, upscale comfort with an elevated guest experience and a team committed to thoughtful hospitality.

Every detail, from architecture to amenities, was designed to feel seamless. But one piece remained unsolved: finding an access solution that was secure, reliable, and aligned with the high standards set throughout the property. 

After a year-long search for smart locks that could support their sliding glass doors, they found the right fit with 33 Lock.

The Results

Since installing 33 Lock, access at The Cove has become effortless for both staff and guests. The system blends into daily operations, supporting the kind of stay their team works hard to deliver.

That simplicity has made a clear difference in how access is managed day to day, including:

  • Automated PIN code management across multiple units
  • Secure, keyless entry that gives guests independence from check-in to check-out
  • Sleek, modern hardware that fits The Cove’s high-end aesthetic
  • Time savings for staff by eliminating manual access support

The Cove delivers a guest experience that is carefully considered and intentionally designed, including the entry experience itself. With 33 Lock, they’ve implemented a solution that reflects the same standard of quality, consistency, and care that defines every stay.

"After an extensive year-long search for sturdy and reliable smart locks, we finally found the perfect solution with 33 Lock. The durability and reliability of these locks are commendable, and the peace of mind they offer to both us and our guests is invaluable. Working with their team was nothing short of exceptional — their customer service was exemplary. We wholeheartedly recommend 33 Lock for their outstanding products and customer service. They have truly exceeded our expectations.”
- Marcia Bittner, General Manager, The Cove Riverwalk Villas at Port City Marina

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus dictum erat vel efficitur convallis. Sed gravida laoreet venenatis. Sed luctus lobortis laoreet. Sed porttitor risus et sagittis semper. Suspendisse bibendum vitae diam eget blandit. Ut cursus convallis odio quis eleifend. Pellentesque nunc massa, ullamcorper ut urna a, sodales sagittis mi. Mauris sem ex, scelerisque nec convallis sed, laoreet eget turpis. Praesent turpis nisl, pulvinar eget ante in, sagittis bibendum lacus. Aenean convallis lacus vitae tortor pharetra, a ultrices ante dapibus. Integer feugiat condimentum turpis eget volutpat. Pellentesque quis diam enim. Morbi leo ex, dapibus ac vestibulum et, ornare sit amet neque. Nullam sit amet pretium neque. Pellentesque commodo, turpis sed pretium bibendum, enim nisl finibus dolor, sit amet tristique lacus nibh ac ex.

Your access control will be done exactly the way you want it when you work with 33 Lock. Everything has been to or exceeding expectations — the triple constraint [time, cost, and scope], the ongoing operations. I want to use them for every project moving forward because of the phenomenal experience I’ve had with them.”
— Samson Cassel Nucci, Managing Partner, Ascension Associates
For more information about how 33 Lock can support your business, feel free to contact us: