Privacy Policy

Effective Date: June 2024
Version 2

Introduction to 33 Lock Inc. Privacy Policy

This Privacy Policy describes how 33 Lock Inc. ("33 Lock", "we", "us", or "our") collects, uses, and discloses your personal information when you interact with us through our website ([website URL goes here]), LinkedIn, or other online channels (collectively, the "Services").

Information We Collect

We collect information to provide you with a better experience and improve our Services. Here's what we collect:

Personal Information: When you submit a form on our website, connect with us on LinkedIn, or otherwise interact with us, you may provide certain personally identifiable information ("Personal Information"). This may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Information you provide in inquiries or messages

Automatically Collected Information: We may also collect information automatically when you use the Services. This may include:

  • IP address

  • Device type and operating system

  • Browser type and version

  • Referring URLs

  • Pages viewed and time spent on those pages

  • Information collected through cookies and similar tracking technologies (see "Cookies" section below)

Use of Your Information

We use your information for various purposes to improve your experience and our Services:

  • To respond to your inquiries and requests

  • To provide you with information about our products and services

  • To personalize your experience on our website

  • To improve our Services and develop new offerings

  • To send you marketing communications (with your consent)

  • For security purposes and to prevent fraud

Data Retention and Your Right to Erasure

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR)

If you are a resident of California or the European Union (EU), you have certain rights regarding your Personal Information. These rights may include:

  • Right to Access: You have the right to request a copy of the Personal Information we hold about you.

  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.

  • Right to Erasure (Right to be Forgotten): You have the right to request that we erase your Personal Information under certain circumstances.

To exercise your data erasure rights under CCPA or GDPR, please contact us using the information below. We will process your request within a reasonable timeframe, typically within one month.

Our data erasure process includes:

  • Identifying all instances where your Personal Information is stored within our systems.

  • Securely deleting your Personal Information from those locations.

  • Verifying the deletion of your Personal Information.

Please note: There may be circumstances where we are unable to fully erase your Personal Information, such as when it is necessary to comply with legal obligations or resolve disputes.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and store certain information about your use of the Services. Cookies are small data files that are placed on your device when you visit a website. They can be used to remember your preferences, track your activity on the website, and understand how you interact with our Services.

You can control or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Services.

Third-Party Services

We may use third-party service providers to help us operate and improve the Services. These service providers may have access to your Personal Information in order to provide their services. However, we require all third-party service providers to maintain the confidentiality and security of your Personal Information.

Security

We take reasonable steps to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure.

Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you believe your child has provided us with Personal Information, please contact us. We will take steps to delete that information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Services. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@33lock.com.